Refund policy

We want you to love every order from PokeVault Supplies.

If your item arrives damaged or defective, contact us within 7 days of delivery and we'll make it right with a replacement or full refund — no questions asked.

For all other returns, items must be unused and in original condition. Contact us at support@pokevaultsupplies.com within 14 days of delivery to start a return.